Your company.
Your device.
This policy covers the Chip Clicker iPhone app and its support website. Apple's App Store and TestFlight services, your email service and other linked websites have their own privacy practices.
Game data on your device
Your company name, game progress, choices and settings are stored locally on your device. The company name labels a save and does not create an online account. The game does not provide an online player account or cross-device save syncing.
The iPhone app includes its gameplay, artwork and audio. It does not include an advertising or gameplay analytics service, and does not send your company name, progress or decisions to Luminote LLC. The app does not request access to your contacts, location, camera or microphone for gameplay.
Choosing Start over resets the current game. Deleting the app may remove local progress. Device backups are controlled by your device and platform settings; this policy does not promise that a deleted save can be recovered.
Purchases and platform services
Apple handles App Store purchases. Chip Clicker does not ask for or receive your payment-card details. Apple may process purchase, diagnostic or TestFlight information according to its own settings and policies; see Apple's privacy policy.
If you contact support
Sending email is optional. We receive your sender address, message and any details or attachments you choose to send. We use that information to reply, investigate the issue, handle your request and maintain necessary support records. Please do not send passwords, payment information or unrelated personal details.
Messages to games@luminote.news are delivered to our business support inbox using Namecheap Private Email. The games address is an alias of that inbox, rather than a separate account. Our email providers process messages to deliver and store them.
Support correspondence is kept only as long as reasonably needed to address the request, maintain necessary business records or meet legal obligations. You can request access, correction or deletion of your support correspondence at the address below. We may need to confirm that the request comes from the person concerned and may retain information where legally required. We cannot remotely retrieve or delete game data stored only on your device.
This support website
This website has no account, advertising, analytics script or support form. It is hosted using OpenAI Sites. Hosting and network providers may process routine connection information, such as an IP address, browser information and request time, to operate and secure the service under their own policies. The trailer player connects to YouTube only when you select Play. YouTube then processes connection and playback information under its own privacy practices. Following an external link or sending email uses the selected provider's services.
Sharing
We do not sell your support correspondence or use it for targeted advertising. Information may be handled by service providers needed to operate support, or disclosed when legally required or necessary to protect rights and security.
Questions and changes
For privacy questions or support-data requests, email games@luminote.news. We will update this page and its effective date if these practices change.